Personal-Stellenanzeigen für Process in Hamburg Rostock

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As a fashion and technology company, we work together towards our goal of making the shopping experience more inspiring and personal for our customers. We are currently looking for a skilled & passionate Technical Business Analyst (m/f/d) to join our Commerce Finance Tech Circle Cluster at ABOUT YOU! 

YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process)​ Review client financials and regularly meets with senior executives to understand their longer-term strategies.

YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process)​ Review client financials and regularly meets with senior executives to understand their longer-term strategies.

We are looking for a Senior Application Security Analyst (m/f/d) to join the Incident Response circle of our IT-Security unit, dedicated to ensure that the customers of our online shop have a safe shopping experience and their personal data is secure with us. In addition, the team works to protect our corporate data and the hardware of our employees. What you will do: Set up and maintain DFIR tools and infrastructure.